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Level 2 Certificate in Information, Advice and Guidance (Online)

NSCG Newcastle College

Knutton Lane, Newcastle-under-Lyme, Staffordshire, ST5 2GB

Other Regulated/Accredited Qualification
Level 2
Business, Administration and Law

Available start dates

Available start dates

Thursday, 01 October 2026
NSCG Newcastle College
1 Year(s)
Full time
Daytime/working hours

Course Summary

Embark on a fulfilling career helping others with our Level 2 Certificate in Information, Advice and Guidance. Learn essential skills in communication, counselling, and resource management. Gain practical experience in providing support and guidance to individuals seeking assistance. This comprehensive program equips you with the knowledge and empathy to make a positive impact in people's lives. Whether you aim to work in education, social services, or community organisations, this certificate sets the foundation for success.��

Course Details

This course will give an overall understanding of Information, Advice and Guidance. The units include for the following topics: Information, advice or guidance; developing interaction skills for information, advice or guidance; signposting and referral information, advice or guidance; information, advice or guidance in context and skills for advice providers.

How will it be delivered and assessed?

Each learner will be assessed via interactive online resources and end of unit assessment questions. Assessments must be completed in the agreed timescale and submitted to the assessor who will then provide feedback, advice and guidance, and, additional support where needed

Entry requirements

There are no formal entry requirements for this course, however you should have a good level of reading and writing skills.

Your next steps...

There are further Level 2 certificates that you may progress to, which include: mental health problems, dementia care, and infection control, care planning, autism, learning disabilities, equality and diversity. Also you may progress to a Level 2 or 3 Diploma in Adult Health and Social Care or progress on to an apprenticeship within the sector.

Additional information


For more courses like this, check our courses page.