Other Courses
- AAT Certificate in Accounting
- AAT Level 2 Certificate in Accounting
- AAT Level 2 Certificate in Accounting
- Award in Leading the Internal Quality Assurance of Assessment Processes and Practice (QCF)
- Diploma in Electrical Installation
- Diploma in Performance Massage & Soft Tissue Dysfunction
- Diploma in Theatrical, Special Effects, Hair and Media Make-Up
- Diploma in Women's Hairdressing (Cutting & Styling)
- Diploma in Women's Hairdressing (Cutting & Styling)
- Level 2 Adult Social Care Certificate
Level 2 Certificate in Understanding Behaviour that Challenges (Online)
NSCG Newcastle College
Knutton Lane, Newcastle-under-Lyme, Staffordshire, ST5 2GB
Other Regulated/Accredited Qualification
Level 2
Available start dates
Available start dates
Thursday, 01 October 2026
NSCG Newcastle College
1 Year(s)
Full time
Daytime/working hours
Please contact the provider directly to apply for this course.
Course Summary
Explore the underlying factors contributing to challenging behaviours, including communication difficulties, unmet needs, and sensory sensitivities. Learn evidence-based strategies for de-escalating situations, promoting positive behaviour and supporting individuals with challenging behaviours. Develop empathy and communication skills to engage effectively with individuals and foster positive relationships.
Course Details
This course will give an overall understanding of the Understanding behaviour that challenges. Topics covered include:�Understanding behaviour that challenges and how to support positive behaviour.Understanding the importance of effective communication and the management of behaviour that challenges.Understanding the role of reflection and support for those involved in incidents of behaviour that challenges.
How will it be delivered and assessed?
This is an online learning course and will require the learner to commit to self study hours in order to complete the assessments.
Each learner will be assessed via interactive online resources and end of unit assessment questions. Assessments must be completed in the agreed timescale and submitted to the assessor who will then provide feedback, advice and guidance, and, additional support where needed.
Entry requirements
There are no formal entry requirements for this course, however you should have a good level of reading and writing skills.
Your next steps...
There are further Level 2 certificates that you may progress to, which include: mental health problems, dementia care, and infection control, care planning, autism, common health conditions, equality and diversity, nutrition, safeguarding. Also you may progress to a Level 2 or 3 Diploma in Adult Health and Social Care or progress on to an apprenticeship within the sector.
Additional information
For more courses like this, check our courses page.